Last updated: October 2026
1. Who we are
This Privacy Policy explains how BOLDENPEAK CORP d/b/a CLARVA (“CLARVA,” “we,” “us”) handles personal information collected through liveclarva.com. BOLDENPEAK CORP is a Florida corporation and the data controller for information collected on this Site. Contact: care@liveclarva.com · 2125 Biscayne Blvd, Ste 204-25085, Miami, FL 33137.
2. Information we collect
- Guarantee registration: first and last name, email address, product purchased, retailer order number, and the date of registration.
- Refund requests: first and last name, email address, product, where you bought it, order number, and any feedback you choose to share.
- Contact messages: first and last name, email address, where you bought the product, lot number, topic, your message and any photos you attach.
- The CLARVA Circle (newsletter): first and last name and email address.
- Technical data: our host’s standard server logs (such as IP address, browser type and pages requested), anonymous visit counts from Cloudflare Web Analytics (see Section 6), and form-security records used to block spam and abuse.
We do not collect payment information — purchases happen on the retailer’s platform, not on this Site.
3. How we use your information
- To activate and administer your 100-Day Happiness Guarantee.
- To process refund requests and communicate their status.
- To send transactional emails (confirmations, guarantee terms, your product guide).
- To send marketing emails if you registered or subscribed — every marketing email includes an unsubscribe link, and you can opt out at any time by writing to care@liveclarva.com.
- To segment communications by product purchased, so you only receive relevant content.
- To keep the Site secure, and to improve the Site and our products using voluntary feedback.
4. Email marketing and segmentation
Our email lists are managed through our email service provider (currently Brevo). Registrations are grouped by product (LIBIDO+, TESTO PLUS, PERIMENOPAUSE) plus a master list, so we can send relevant messages and avoid duplicates. We track sends and engagement so you are not messaged twice with the same campaign. You can unsubscribe at any time; transactional guarantee emails may still be sent when legally permitted.
5. How we share information
We do not sell your personal information. We share it only with: (a) service providers who host the Site, count Site visits and deliver our email on our behalf, under confidentiality obligations; (b) retailers such as Amazon, solely as needed to process a refund against your order; and (c) authorities where the law requires it.
6. Cookies and analytics
The Site uses no cookies for analytics, advertising or tracking. To understand how many people visit and which pages help them, we use Cloudflare Web Analytics, a privacy-first measurement service from Cloudflare, Inc. It sets no cookies, stores nothing on your device, and does not fingerprint you through your IP address or browser details. It gives us only totals, such as page views, the pages visited, the site that referred you, your country and your device type. We do not use this data to identify you, and we do not use it for advertising. If this changes, we will update this policy first.
7. Data retention
Guarantee registrations are kept for the life of the guarantee plus a reasonable audit period. Marketing preferences are kept until you unsubscribe. Form-submission and security records are kept for up to 24 months. You may ask us to delete your data at any time (see Section 8).
8. Your rights
Depending on where you live (including under the CCPA and GDPR), you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, email care@liveclarva.com — we respond within the timelines required by applicable law, and we do not discriminate against you for exercising your rights.
9. Security
We use reasonable administrative and technical safeguards to protect your information, including encryption in transit and access controls. No system is perfectly secure; if a breach affects your data, we will notify you as required by law.
10. Children
The Site is not directed to children under 18, and we do not knowingly collect their information. If you believe a minor has provided us data, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time; the “Last updated” date reflects the current version. Material changes will be highlighted on this page.
Questions? Contact us at care@liveclarva.com.