Privacy Policy
What we collect, why we collect it, and the controls you have. No surprises.
Last updated: July 2026
1. Who we are
This Privacy Policy explains how BOLDENPEAK CORP d/b/a CLARVA (“CLARVA,” “we,” “us”) handles personal information collected through liveclarva.com. We are the data controller for information collected on this Site. Contact: care@liveclarva.com.
2. Information we collect
- Guarantee registration: first and last name, email address, product purchased, retailer order number, and the date of registration.
- Refund requests: first name, email address, order number, and any feedback you choose to share.
- Newsletter signup: your email address.
- Usage data: standard analytics such as pages visited, device type, and approximate location, collected via cookies or similar technologies.
We do not collect payment information — purchases happen on the retailer’s platform, not on this Site.
3. How we use your information
- To activate and administer your 100-Day Happiness Guarantee.
- To process refund requests and communicate their status.
- To send transactional emails (confirmations, guarantee terms, your product guide).
- To send marketing emails if you registered or subscribed — every message includes a one-click unsubscribe.
- To segment communications by product purchased, so you only receive relevant content.
- To improve the Site and our products, using aggregated analytics and voluntary feedback.
4. Email marketing and segmentation
Our email lists are managed through our email service provider (currently Brevo, operated by Sendinblue GmbH). Registrations are grouped by product (LIBIDO+, TESTO PLUS, PERIMENOPAUSE) plus a master list, so we can send relevant messages and avoid duplicates. We track sends and engagement so you are not messaged twice with the same campaign. You can unsubscribe at any time; transactional guarantee emails may still be sent when legally permitted.
5. How we share information
We do not sell your personal information. We share it only with: (a) service providers who operate the Site, email delivery, and analytics on our behalf, under confidentiality obligations; (b) retailers such as Amazon, solely as needed to process a refund against your order; and (c) authorities where the law requires it.
6. Cookies and analytics
We use essential cookies to make the Site work and analytics cookies to understand how it is used. You can control cookies through your browser settings; the Site remains usable with non-essential cookies disabled.
7. Data retention
Guarantee registrations are kept for the life of the guarantee plus a reasonable audit period. Marketing preferences are kept until you unsubscribe. You may ask us to delete your data at any time (see Section 8).
8. Your rights
Depending on where you live (including under the CCPA and GDPR), you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, email care@liveclarva.com — we respond within the timelines required by applicable law, and we do not discriminate against you for exercising your rights.
9. Security
We use reasonable administrative and technical safeguards to protect your information, including encryption in transit and access controls. No system is perfectly secure; if a breach affects your data, we will notify you as required by law.
10. Children
The Site is not directed to children under 18, and we do not knowingly collect their information. If you believe a minor has provided us data, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time; the “Last updated” date reflects the current version. Material changes will be highlighted on this page.
Questions? Contact us at care@liveclarva.com.