The promise
If you’re not completely satisfied with any CLARVA product, for any reason or no reason at all, we refund your purchase in full. That’s the policy.
What’s covered
- Every CLARVA product.
- Purchases made anywhere CLARVA products are sold.
- Opened, empty, half-used or unopened bottles alike.
- A full 100 days from your purchase date.
How to claim your refund
- Fastest: the refund request form. It takes under a minute.
- Or reply to your guarantee confirmation email with “refund request” in the subject line.
- Or email care@liveclarva.com with your Amazon order number.
Amazon orders are refunded through Amazon. Nothing to send back. We respond within 2 business days, usually faster.
Why register first
Registering takes under a minute, timestamps your purchase and gives you priority support. If you ever want a refund, it’s one email instead of a paper chase. Registered customers can also request the lab report (COA) for their exact batch.
The honest fine print
There’s barely any. The guarantee covers one refund per product per household. It exists to remove your risk, not to fund free supplements forever. If something didn’t work for you, we’d genuinely like to hear it. There’s an optional feedback box on the refund form, and it’s how the formulas get better.
Why we can offer this
Because every dose is printed on the label and every batch is third-party lab tested, we don’t need restocking fees or return windows to protect ourselves. If a product isn’t right for you, you shouldn’t pay for it.